Eastern Airlines will have its inaugural flight from Guyana to New York, USA early next month, and has already assured potential customers of better service.
With the official launch at the Marriott Hotel on Monday, company officials assured that their service would be up to par, with many benefits for their customers.
The airline company was created by rebranding Dynamic Airlines, bringing its services to Guyana in an effort to open underserved markets.
Senior Sales Director Josh Bustos shared that their intention to offer flights from Georgetown was based on the large Diaspora population in the United States of America, particularly New York. Persons can expect direct flights from the Cheddi Jagan International Airport (CJIA) to John F Kennedy International Airport.
According to him, many changes were made to increase efficiency and facilities.
“The point I want to make is that we’re a scheduled service airline, so we’ve had to go through a lot more government regulations and a lot more money in order to stand up the airline and get it to where it is today. We’re not going anywhere. We will be here to stay,” Bustos said.
One of the partners, Grace Bennett of Playbook Studios detailed some of the advantages of flying with Eastern Airlines. Persons flying with the airline would be entitled to a carry-on bag and 32-kilogram suitcase at no cost. They have also committed to a low baggage policy and lower prices.
Meanwhile, Guyana’s Director General of the Guyana Civil Aviation Authority, Egbert Field confirmed that after Dynamic Airlines went through the bankruptcy court, it made its return under the official name of Eastern Airlines.
Dynamic quit the Guyana market in October 2017, following some three years of service characterised by frequent delays and cancellations. As such, when Eastern Airlines applied to fly the New York-Guyana route, it was asked to post a US$450,000 bond before commencing operations.
“We carried out our standard process in evaluating the documents presented to us for safety, security, and economics and we gave our analysis, confirming that the documentation presented to us was authentic and followed the standards set out by the home state, the United States. It is more or less a verification of those documents that the GCAA does,” Field has said.
Customers were reassured of better service under this new brand. This move is also expected to raise the competition stakes, given other carriers offer similar flights. Last December, American Airlines also started offering direct flights between the two destinations.